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Support & Guidance

Sphera BOMcheck provides a 1, 2, 3 support and guidance solution.

1. Sphera Customer Network

Premium product and regulatory support and guidance:

  • BOMcheck product and regulatory support queries
  • Product enhancement requests and updates
  • Community resources for SteerCo & SubCo focus groups
  • Support for all of your other Sphera products & services

2. Documentation and Guidance

Full BOMcheck product documentation and guidance, including:

  • BOMcheck system User Guide
  • Training videos and animations
  • Version release overviews and guidance
  • API documentation and resources

3. Admin Support Mailbox

BOMcheck user account, onboarding and payment queries including:

  • Request a Manufacturer Agreement
  • Request to pay by invoice (other than credit card)
  • Request to update account details
  • Other account and payment related queries